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Help & Advice

Installing a new washing machine/washer dryer
If you are experiencing problems and you are in the Appliance Team area please give the A Team a call on 01773 779770 and we will be happy to install the machine for you.

IMPORTANT: BEFORE INSTALLING YOUR NEW WASHING MACHINE PLEASE TAKE NOTE OF THE FOLLOWING:

  • Take heed on the weight of the appliance as back damage can be permanent. You must use proper lifting equipment, for example, a sack trolley, and have somebody at hand to help you. You must also lift in the correct manner, using your legs and not your back. For information visit a health and safety site.
  • Once the packing has been removed, check that the machine is not dented on delivery from the warehouse or manufacturer. Bear in mind that if you have ordered a machine from an internet supplier and it is dented it may cause headaches in getting it exchanged.
  • Please be careful manoeuvring the machine as it very easy to dent the front of the machine when pushing it into place.
  • Before fitting the hoses to the appliance confirm that the water supply is flowing in both hoses. Sometimes the tap appears to turn on and the head turns, but the tap does not turn on.
  • Washer dryer only - Remember that washer dryers do not dry a full load of washing. For example, most 6kg washer dryers only dry a 3kg of laundry.

REMEMBER YOU MAY BE CHARGED FOR A SERVICE VISIT IF THE PROBLEM IS CAUSED BY INCORRECT INSTALLATION OR USE.